Shipping Policy

Delivery Information

We offer shipping services within Egypt. Orders are typically processed and shipped within 3-5 working days, excluding weekends and holidays. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods

We use BOSTA for all shipments. Shipping costs and delivery times may vary depending on your location and the shipping method selected at checkout.

Shipping Rates

Shipping rates are calculated based on the weight of your order and your shipping address. You can view the shipping cost for your order during the checkout process.

International Shipping

We currently only offer shipping within EGYPT, We do not offer international shipping at this time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment online https://bosta.co/en-eg/tracking-shipments.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact us immediately at sales@jokeyjoy.com. We will work with the shipping carrier to resolve the issue as quickly as possible.

Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at sales@jokeyjoy.com.